Simple pricing.
Pay only when it's working.
Start with 20 free calls. No seat fees, no long contracts, cancel any time. Pick the plan that fits the size of your portfolio today.
Core
Most teams start hereEverything you need to take the on-call rotation off your team. Live the same day.
Max. 500 calls per month.
First 20 calls free.
Includes
- 24/7 AI Answering — picks up after-hours, weekends, and holidays so the on-call rotation stops being a rotation
- Emergency triage — water leaks, no heat, lock-outs and lift faults routed to the right vendor in minutes
- Overflow answering — tenants always get a human-quality response, never a queue
- Maintenance requests and tenant tickets straight to your Sono dashboard
- Trained on your portfolio, on-call rules, and preferred vendors
- Finnish, Swedish, English & more
- Full call transcripts and recordings, searchable
20 free calls to begin with. Cancel any time.
Growth
Tailored to your setupFor property managers with their own ticketing or ERP system, multi-region portfolios, or specific dispatch workflows that need integration.
Pricing scales with integrations and call volume.
Includes a free trial.
Everything in Core, plus
- Ticketing & ERP integration — confirmed tickets land directly in Tampuuri, Domus, Visma or your own system
- Custom dispatch workflows — multi-region routing, vendor SLAs, building-specific access codes
- Dedicated onboarding and a named contact for setup
- Priority support with faster response times
- Multi-portfolio support with per-region training
We'll reply within one working day.
Pay for calls Sono answers — not for users.
Monthly billing. Cancel any time.
Sono works on your existing line via call forwarding.
Not sure which fits?
Most teams start on Core.
Move up when you need to.
Core covers everything from after-hours answering to triage and dispatch. Choose Growth when you need Sono to write into your existing ticketing system, route across regions, or fit a dispatch workflow we don't already do out of the box.