Sono develops AI phone assistants who handle everyday conversations and routine tasks – helping your team to focus on the most profitable customers
Trusted by service teams
who can't afford missed calls
Stop losing bookings to voicemail and call-backs. Sono handles routine tasks 24/7 at scale, so your team can focus on the most profitable customers.
Collect key details and preferred times, make bookings and confirm schedules, operate seamlessly with your existing systems.
Eliminate bottlenecks, solve inquiries, coordinate internally and externally.
Reduce no-shows, gather feedback, collect payments, and manage claims.
Answer every call with no waiting time, understand intent, solve tasks independently or escalate when necessary.
Handle routine questions, provide basic customer support, represent your brand according to your guidelines.
Sono always follows your rules, stays inside approved boundaries, and hands off to your team when a human is needed.
You're never guessing what the assistant did
Full visibility into every call outcome and status
Quality control of every call for full context
See key metrics easily – also available
via API
Sono is an AI phone assistant that answers calls in a human-like manner and handles routine requests 24/7. It uses advanced natural language processing to understand customer needs, provide relevant information, and complete tasks like booking appointments.
We connect Sono to your website and information, test responses, and you set call forwarding (typically minutes). The entire onboarding process takes less than an hour and requires no technical skills from your team.
Yes—calls only go to Sono if you can't answer. You have full control over when and how Sono handles calls. Many teams use Sono as a backup during busy times or outside business hours.
You decide. Many teams prefer to confirm appointments themselves – Sono collects a complete request for follow-up. Alternatively, you can enable direct booking where Sono finalizes appointments in your calendar automatically.
Only minutes of active conversation with Sono count. We don't charge for hold time, transfers, or system processing. You get transparent, usage-based pricing that scales with your business needs.
Understand how AI can automate your operations, add more bookings and improve customer satisfaction
Book a Demo